AI agents with human handoff

Turn your website into a support agent.

Not just support. AidEcho reads every page, then answers questions, qualifies leads, guides new users, and hands off to the right teammate the moment a human is needed. In your voice, with the source attached.

  • Replies in seconds, not hours
  • Only says what your site says
  • Live in minutes, free to start
Drops into any siteWebflowWordPressShopifyFramerReactNext.jsPlain HTMLOne line of code Drops into any siteWebflowWordPressShopifyFramerReactNext.jsPlain HTMLOne line of code

01 / What you get

More than a chatbot. A teammate who works your whole front desk.

People hear chatbot and picture an empty box you have to script. AidEcho reads your site and answers as your business, with your team always one tap away.

Answers, instantly

Every common question answered in seconds, in your voice, straight from your own pages.

Leads, not lost

It spots real interest, asks for the email at the right moment, and saves the lead you paid to get.

New users who stay

It walks new customers through the first steps so they reach value without opening a ticket.

Your team, one tap away

The moment a question needs a person, it hands the full conversation to the right teammate.

02 / How it works

From a cold URL to a support agent that knows your product.

  1. 01

    Point it at your site

    Paste your address. AidEcho starts reading, page by page.

    Adding a website to AidEcho
  2. 02

    It reads every page

    Product, docs, pricing, the fine print. Indexed into a private knowledge base that stays current.

    AidEcho showing every page it has read from the website
  3. 03

    It answers and routes

    Instant answers in your voice, leads captured in-chat, and a busy inbox handed off to the right teammates.

    AidEcho Desk inbox with live conversations across sales, billing and onboarding

03 / Trust

Never invents an answer.

AidEcho answers only from what it read on your site, and shows the source. No match? It says so and offers a human, instead of guessing.

  • Grounded From your pages, not the open internet.
  • Cited Every reply links back to its source.
  • Honest No guessing. A real answer or a real person.
Do you offer a student discount?

Yes. Students get 40% off any plan with a valid .edu email. It applies at checkout and renews each year while enrolled.

Source: /pricing › Students

04 / Live handoff

AidEcho to your team, and back.

A conversation runs on your AI support agent or a teammate, and moves between them anytime. A teammate can step in, a visitor can ask for a person, and either can hand it back. Handoffs follow the strategy you set, and carry the full history.

ops.aidecho.com / desk
AidEcho Desk: a teammate replying to a handed-off chat, with visitor context and the reason for handoff

Choose how chats are assigned, per website

  • Take turns round-robin across the team
  • Least busy to whoever has capacity
  • By skill the right person for the topic
  • By language matched to the visitor
  • Sticky back to a previous teammate
  • Manual claim from the shared queue

And your team never types alone

05 / Insights

See what customers actually ask.

Resolution rate, first-reply time, sentiment, and the questions your site does not answer yet, all in one place.

ops.aidecho.com / analytics
AidEcho analytics: traffic, AI support agent health, lead funnel and conversation sentiment
settings / live chat
Live chat settings: handoff, escalation email, business hours and assignment
settings / appearance
Appearance settings: widget color, theme, avatar, position and greeting

06 / Make it yours

Every detail, on your terms.

Match your brand and set the rules once. AidEcho looks and behaves like part of your product.

  • Look Widget color, theme, avatar, greeting and position.
  • Voice Friendly, formal or technical. It writes like you.
  • Hours Business hours, timezone and offline message.
  • Escalation When to hand off, a delay before offering a person if you want one, and what the shopper sees while they wait.

07 / Knowledge

Always reading. Never stale.

AidEcho keeps a private, current picture of your site. Schedule scans, or rescan on demand the moment something changes.

ops.aidecho.com / scans
Scan history with scheduled and manual rescans, pages crawled and success rate

Scheduled

Automatic weekly rescans, or your own cadence.

On demand

Rescan anytime, or just the pages that failed.

Sized to your plan

50 pages on Free, 1,000 on Pro, unlimited above.

Files too

Add PDFs and docs to the same knowledge base.

08 / Every industry

One AI support agent for

If your customers ask it and your site answers it, AidEcho handles it. In your voice, on your terms.

Explore by industry

09 / Questions

Before you trust an AI with customers.

Straight answers. Yours not here? The AidEcho on this page will get it, or get you a human.

What is AidEcho, exactly?

An AI support agent for websites. It reads every page, answers in your brand voice using only your content, captures leads, and routes conversations to the right human teammate when a person should step in.

Will it make things up?

No. It answers only from what it has read, and every answer can show its source. No match means an honest "let me get a human", not a guess.

How does it decide who handles a chat?

You pick a strategy per website: take turns (round-robin), least-busy, by skill, by language, sticky to a previous teammate, or manual claim from a shared queue. Handoffs route automatically to an available teammate.

How many pages will it read?

It depends on your plan: up to 50 pages on Free, 1,000 on Pro, unlimited above. You can schedule rescans or rescan on demand at any time.

Can I match it to my brand?

Yes. Colors, theme, avatar, greeting, position, business hours, escalation and more are all configurable from settings.

How long does setup take?

Most sites are live in minutes. Add your website, let it read, then paste one line of code.

What teams say

Quieter inboxes. Faster replies.

★★★★★

It answers like I wrote it myself. Customers cannot tell it is not me at the keyboard.

SLFounderConsumer brand
★★★★★

AidEcho replied before I even saw the message. Our after hours questions stopped going cold.

HCHead of CXSaaS platform
★★★★★

It is like hiring a teammate who read every page of my site. Setup took an afternoon.

OMOwnerOnline marketplace

Your website already has the answers.
Put them to work.

Point AidEcho at your site. It reads every page and starts replying in your voice, day or night. Free to start.

No credit card to start. Live in minutes.