Free
$0/mo
Try it on one site.
Start free- 1 website
- 50 pages & documents
- 80 messages a month
- Cited answers & lead capture
Home / Pricing
Start free. Grow when it earns its keep.
Simple plans that scale with your pages, conversations and team. No setup fees, cancel anytime.
Hobby
$49/mo
Add live chat and your team.
Choose Hobby- 2 websites, 100 pages & docs
- 900 messages a month
- 2 teammates included
- Live handoff & the Desk
- AI reply assist & summaries
Standard
$99/mo
Scale, with security and control.
Choose Standard- 5 websites, 200 pages & docs
- 4,000 messages a month
- 5 teammates included
- Auto-assignment, teams & SLA
- Audit log, PII protection, API
Pro
$159/mo
The full toolkit, higher ceilings.
Choose Pro- 10 websites, 350 pages & docs
- 12,000 messages a month
- 10 teammates included
- Smart routing (skills, language)
- White-label & no AidEcho badge
Add-ons on any paid plan: an extra teammate for $10/mo each, and message credit packs from $8 when you need a top-up. Annual billing gives you 2 months free.
| Compare plans | Free$0 | Hobby$49/mo | Standard$99/mo | Pro$159/mo |
|---|---|---|---|---|
| Knowledge | ||||
| Websites | 1 | 2 | 5 | 10 |
| Pages & documents / site | 50 | 100 | 200 | 350 |
| File & document upload | - | ✓ | ✓ | ✓ |
| Scheduled rescans | - | ✓ | ✓ | ✓ |
| Messages | ||||
| Messages / month | 80 | 900 | 4,000 | 12,000 |
| Cited answers | ✓ | ✓ | ✓ | ✓ |
| Lead capture & booking | ✓ | ✓ | ✓ | ✓ |
| Live chat & team | ||||
| Teammates included | 1 | 2 | 5 | 10 |
| Live handoff & the Desk | - | ✓ | ✓ | ✓ |
| Assignment & routing | - | Manual | Auto | Smart |
| Notes, whisper, saved replies | - | ✓ | ✓ | ✓ |
| Teams & departments | - | - | ✓ | ✓ |
| SLA & response targets | - | - | ✓ | ✓ |
| AI assist | ||||
| AI reply assist & summaries | - | ✓ | ✓ | ✓ |
| Sentiment & auto-translate | - | - | ✓ | ✓ |
| Analytics | ||||
| Analytics | Basic | Full | Full | Full |
| Reports & leaderboards | - | ✓ | ✓ | ✓ |
| Security & control | ||||
| Roles & permissions | - | ✓ | ✓ | ✓ |
| Audit log | - | - | ✓ | ✓ |
| PII protection & retention | - | - | ✓ | ✓ |
| SSO / SAML | - | - | - | ✓ |
| Branding | ||||
| Custom widget colors & avatar | - | ✓ | ✓ | ✓ |
| Remove AidEcho badge | - | - | - | ✓ |
| White-label (custom domain) | - | - | - | ✓ |
| Platform | ||||
| API access | - | - | ✓ | ✓ |
| Extra teammate | - | $10/mo | $10/mo | $10/mo |
Enterprise
Higher volumes, custom limits, SSO and SAML, a security review, a custom contract and dedicated support. Built around how your team works.
Pricing FAQ
Answers, before you ask.
Is there really a free plan?
Yes. One website, 50 pages and documents, and 80 messages a month, free forever. No credit card to start.
What counts as a message?
Each AI reply is a message. A short reply is one message and a longer one uses a little more. When your monthly messages run out, buy a credit pack or upgrade.
Can I add more teammates?
Yes. Each plan includes a set number of teammates, and you can add more for $10 a month each.
What happens if I hit a limit?
Nothing overspends. AidEcho tells you when you are close, and you can top up with a credit pack or move up a plan. Every limit is a clear cap.
Can I change plans later?
Yes, upgrade or downgrade whenever you like. Changes are prorated.
Do you offer annual billing?
Yes. Annual billing gives you 2 months free. Toggle it above to see annual prices.
Try it free, on your own site.
Add your website, watch it read your pages, and see the answers before you pay a thing.
No credit card to start. Live in minutes.