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📚One knowledge base. Answers everywhere.
AidEcho unifies your website, documents, PDFs, FAQ and policies into one current knowledge base, then answers customers from it, with the source, and hands off to your team when needed.
A unified knowledge base is a single, current source of truth that an AI agent reads to answer customers consistently across every channel. AidEcho builds one from your website, documents, PDFs and FAQ, so every answer is the same, cited, and up to date.
Works with the tools you already use
What it does
A unified knowledge base, built on your own content.
- Reads your website, documents, PDFs and FAQ into one base
- One consistent answer everywhere, always with the source
- Stays current: rescans on a schedule and reads new pages
- Hands off to your team with the full context
Refunds are within 30 days. That is from your returns policy, same as the PDF guide.
Source: /returnsIn your dashboard
And a human is always one tap away.
When a person is needed, your team picks up with the full conversation and context.
Unified knowledge base FAQ
Answers, before you ask.
What is a unified knowledge base?
A unified knowledge base is a single, current source of truth an AI agent reads to answer customers consistently across channels. AidEcho builds one from your website, documents, PDFs and FAQ.
What sources can it read?
Your website pages, uploaded PDFs and documents, and your FAQ and policy pages. It keeps them current with scheduled rescans.
How is this different from a help center?
A help center is pages people read. A unified knowledge base is read by the AI so it can answer directly in chat, cite the source, and hand off to a human.
Does every answer show a source?
Yes. Answers come only from your content, and each one can show the exact page or document it came from.
Turn on your unified knowledge base.
Add your website, watch AidEcho read it, and go live in minutes. Free to start.
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